AppId is over the quota
AppId is over the quota
The Department of Immigration and Citizenship helps build Australia’s future through the well-managed entry and settlement of people.
Division: Visa & Offshore Services
Job Title: Information Officer
Classification: APS Level 3 (several)
Position Number: 60016118
Location: Sydney NSW
Salary: $49,537 - $53,838
Overview:
The Sydney Service Centre is a key departmental service delivery channel, providing a range of visa, migration
and citizenship information to clients. We are offering a number of on-going positions.
Service Centre officers work in a fast-paced environment. Your duties will include answering client telephone enquiries about a wide range of visa types, migration and citizenship products, helping clients to lodge ‘decision
ready’ applications, booking appointments, promoting the department's preferred electronic communication and people our business service channels and performing some administration duties as/if required. Extensive training will be provided.
You must have strong oral and written communication skills, the ability to interpret and explain complex information, a clear and professional telephone manner, sound judgment and decision making skills, the ability to work in a team environment and a commitment to the development of work related skills and knowledge. Call centre experience is essential.
Additional Information:
Contact person: Rodney McShanag (02) 8862 6253
Applications close: Thursday 13 October 2011 at 9:00am - AEDST
For further information about these exciting opportunities go to: http://immi.nga.net.au/cp/
Eligibility:
These are designated security assessed positions. The successful applicants will be required to undergo a security clearance.
Late applications will not be considered.
Notes:
Remuneration: The successful applicants will be offered an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. Selection documentation for these positions, information about employment in the Department of Immigration and Citizenship, and advice on how to apply for the vacancies can be obtained from the department’s website at
http://www.immi.gov.au/about/careers/index.htm
Apply now
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